We built the software we wished existed
Two people, the same problem, seen from different sides. Cameron ran a care company and lived with the software every day. Edward worked inside care services and watched it fail from the staff side. Neither of them thought someone else was going to fix it, so they built it themselves.
Cameron Darling
Co-Founder
Cameron spent four years inside a family-run care home and domiciliary company in North Wales, in an IT role that sat right in the middle of daily operations, not off to one side of them.
He watched software let good care teams down again and again. Too complicated for the people actually using it. Too rigid to fit how the company really worked. Or it just fell over at the worst possible moment — mid-visit, mid-inspection, once during a safeguarding call that couldn't wait.
That's where CareFlow came from. Care companies should be able to get on with care, not spend half the week fighting the system that's supposed to help them.
Edward Lunt
Co-Founder
Edward has a Master's in AI and Machine Learning and a First in Computer Science. That's the technical side of CareFlow sorted.
Before any of that, he spent two years working in child and elderly care services. Most people building software for this sector have never sat in on a care review, or filled in an incident form at midnight. He has.
That means he knows what care staff actually need from a tool, and what they'll quietly stop using within a week if it gets in their way.
Care providers are done waiting for their software to catch up
CQC and CIW expectations keep going up. Staff are harder to find and keep than they used to be. Margins are tight. Every hour a manager spends fighting a login screen, or typing the same thing into three systems, is an hour they're not spending with staff or clients.
Most of the care software already out there in the UK was built a decade or more ago, by companies that didn't have anyone on the team who'd actually delivered care. You can tell. Workflows that don't match how a real shift runs. Support that doesn't get it. Things that break at the worst possible time.
We're not going to pretend we're the only people who've noticed care software needs a rebuild. But we think a small team that's actually done the job can move faster than companies still maintaining what they built fifteen years ago. That's the bet we're making.
From one care provider in North Wales to a platform for the sector
- The problem
North Wales, on the ground
Cameron spent four years inside a family-run care home and domiciliary company, watching software slow the whole team down instead of helping them. Edward spent two years in child and elderly care services. Same pattern, different seat.
- The decision
Two people, one frustration
Cameron and Edward compared notes on what they'd both lived through. Neither of them thought the fix was coming from inside the existing vendors, so they decided to build it themselves.
- The build
Platform built with a real provider
CareFlow got built module by module: Staff, Clients, Rostering, Reports. Every one shaped by an actual North Wales care provider's day-to-day, not a feature list drawn up in a meeting.
- The pilot
Piloted with a North Wales care provider
The platform went live with a real domiciliary and residential provider. Rostering, compliance and care records, tested against actual shifts and an actual inspection, not a demo environment.
- Now
Opening up to more care companies
Now we're opening it up to other domiciliary and residential providers across the UK. Same platform, built by people who've actually done the job.
See it running, not a slide deck
Book a demo and we’ll walk through your rota and your compliance workload, and show you where CareFlow actually saves your team time.